Businesses consider customers and clients as kings, and you should apply this same principle as you consider shipping partners. Big-name companies usually have plenty of positive testimonials to offer, but these are cancelled by a crowd of disgruntled customers who would beg to disagree. If you’re opting for a big company like FedEx or DHL, then you should at least ensure its local services are at par with industry standards before you commit. Contact your business partners and suppliers and confirm the reliability of their couriers and shipping partners. It pays to be nosy when your business’s efficiency is at stake. You can also browse online forums and see what customers are ranting or raving about. Consider the trend of the thread; if the negative comments are backed up by evidence, then it’s best to consider alternatives to the shipping company you’re eyeing.
It’s a good idea to … Read More